Privacy Policy

This policy describes the intended production data handling of Wobike AI Operations Assistant, a business analytics service for Amazon sellers.

Data we process

When authorized, the service processes business data such as product identifiers, aggregated sales and order metrics, advertising campaign metrics, inventory quantities, shipment status, and non-identifying return categories. We also process account settings, authorization credentials, and technical logs needed to operate the service.

No storage of customer PII

The analytics service does not store buyer or recipient personally identifiable information (PII), including names, addresses, email addresses, phone numbers, or payment information. Data collection must exclude these fields or remove them before persistence. Business account contact details and support emails you voluntarily provide are handled separately to administer the service and respond to requests; do not send buyer PII to support.

Purpose and sharing

Data is used to provide requested analytics, maintain security, troubleshoot issues, and support the account. Seller data is not sold or used for unrelated advertising. Infrastructure providers may process only the information needed to deliver the service under confidentiality and security obligations. Disclosures may also occur where legally required.

Security requirements

Production service requirements include TLS 1.2 or higher for data in transit and AES-256 encryption for stored seller data and authorization secrets. Access must be limited to authorized personnel and service components. This static website does not connect seller accounts or collect API credentials. These requirements must be implemented and verified before production processing begins.

Retention

Seller analytics data is retained only while needed to provide the authorized service and is scheduled for deletion within 30 days after account termination, revocation, or a verified deletion request. Backup copies expire within 90 days and are not used for ordinary processing. Where retention is legally required, only necessary records are kept for that obligation and then deleted.

Deletion and revocation

Request deletion or account closure by emailing service@bigseller111.com from your registered business contact. We verify account ownership, revoke stored access credentials, and delete associated data under the retention schedule. You may also revoke authorization through the relevant seller or advertising account settings.

Website, policy changes, and contact

This website has no analytics trackers, account forms, or application cookies. It loads Tailwind CSS from an external CDN, whose operator may receive technical request information such as an IP address. Policy changes will be published here. The service operator is 苏州沃彼克国际贸易有限公司. Contact: service@bigseller111.com.